Wanted to have Email's Read Receipt on G-Suite ?!

Just follow some simple steps...

1) Enable read receipts (Should be done by Administrator)

As an administrator, you can allow users in your organization to request or return read receipts. A read receipt is an email notification delivered to the sender when a recipient opens an email. See Requesting read receipts for more information.

You can also limit which senders users can return receipts to. For example, you might allow them to return receipts only to senders within your organization. You can also specify whether Gmail sends the receipt automatically when a recipient opens the message or asks recipients to approve sending the receipt; see Returning read receipts for more information.

Important: Don't rely on read receipts for certifying mail delivery. Although read receipts generally work across email systems, you may sometimes get a receipt for an unread message or not get a receipt even though the recipient has read the message.

Set up read receipts

In your Google Admin console (at admin.google.com)...
Go to Apps > G Suite > Gmail > Advanced settings.
If you've created suborganizations in your Admin console, under Organizations at the left, select the organizational unit you want to configure settings for. The Organizations section isn't available if no suborganizations have been created. For details, see Configure advanced settings for Gmail.
In the Email read receipts section, specify the senders your users can return receipts to:
- Do not allow read receipts to be sent: Disables requesting and returning read receipts.
- Allow email read receipts to be sent to all addresses in my organization as well as the following email addresses: Restricts responses to addresses in your domains and any external addresses that you specify. Separate external email addresses with commas. You can enter up to 100 addresses; each address can have up to 256 characters. If you don't include any addresses, users will only be able to return receipts to other users in your domains.
  Check the box Prompt the user for each read receipt request to ask users each time they read an email if they want to send a receipt. Uncheck the box to automatically send read receipts.
  
  Allow email read receipts to be sent to any email address: Allows read receipts to be requested and returned from email addresses inside and outside your organization. Users are always prompted to send a receipt.
At the bottom, click Save.

It might take up to an hour for your changes to apply to individual user accounts. You can track prior changes in the Admin console audit log.

How read receipts work

Read receipts work across most email systems, so that users can get notifications from recipients using other email systems that support read receipts. However, the behavior of the receipts may differ depending on the recipient's email software and how they access the message. For example, the receipt may be sent automatically (without asking for the recipient's approval) if the recipient opens it using an IMAP client, POP client, or a G Suite Sync client. Some non-IMAP mobile email systems may not return receipts at all.
To protect users' email addresses, Gmail only delivers read receipts for messages sent to the user's address, not messages sent to group mailing lists or aliases.

2) Request or return a read receipt (Should be done by the User)

You need to turn on this feature in your Admin console to make it available. See Enable read receipts.

To find out when people see an email message you send, request a read receipt. When the person opens your message, you'll get an email that shows the time and date of when it was opened.

Request a read receipt

On your computer, open Gmail and click Compose.
In the To and Cc fields, enter recipients as you normally would, and write your subject and message.
Read receipts aren't returned for messages you send to a group mailing list or alias.
Click More options .
Click Request read receipt.
If you don't see this option, you need to add it to your account. See Enable read receipts.
Send your message.
You can see your read receipt when you open Gmail. The person you sent the message to may have to approve the read receipt before you’re notified.

Return a read receipt

If someone sends you a message that requests a read a receipt, and your organization wants you to approve receipts before sending them, here's how to do it:

On your computer, open Gmail and read your mail as usual.
If a message tells you a sender has requested a read receipt, choose an option:
- Click Send receipts to send the receipt now.
- Click Not now to send the receipt later. You'll be asked to send the receipt the next time you open the message.

If someone requests a read receipt, but you don't see any message, it means your receipt is sent automatically.

When receipts aren't returned

Read receipts work across most email systems, but you won't get a read receipt if:

You send your message to a group mailing list or alias.
Your administrator restricts receipts to people within your organization or to specific people outside your organization.
The person uses an email program that doesn't sync in real time (like a Post Office Protocol [POP] client that syncs only on demand or a G Suite Sync client).
The person returns a read receipt on an email client using Internet Message Access Protocol (IMAP) and read receipts aren't being sent automatically.

Don't rely on receipts to certify delivery

Getting a read receipt doesn't always mean the recipient read your message. How a receipt works depends on which email system your recipient uses. For example, you may get a read receipt if a person using an IMAP-based email client marks your message as read but doesn't open it. And some non-IMAP mobile email systems may not return receipts at all.

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